G2 Vendor Directory

Insightly CRM vs. Zoho CRM

A side-by-side comparison based on G2 review data.

MetricInsightly CRM

by Unbounce

Zoho CRM

by Zoho

Overall rating4.24.1
Review count9452,956
Ease of use8.68.5
Ease of setup8.58.3
Quality of support8.38.0
Meets requirements8.58.6
NPS45.78833738.596491
Small Business73.2%61.6%
Mid-Market20.3%32.3%
Enterprise6.6%6.1%
Total page views1,0898,329
Total LLM citations12,675129,821

Insightly CRM

Insightly is the modern, affordable CRM that teams love. It’s easy to use, simple to customize, and scales with companies as they grow, solving common pain points that legacy CRMs can't. Insightly helps teams build and convert sales pipeline, increase productivity, and build lasting customer relationships. Centralize and manage all your customer, sales, and business data—leads, contacts, emails, events, quotes, projects, tasks, opportunities, and business reports—in one easy-to-use, flexible and secure CRM that scales with your business.

Pros

  • Ease of Use
  • Easy Customization
  • Customizability
  • Feature Richness
  • Integrations
  • Customer Support

Zoho CRM

Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.

Pros

  • Ease of Use
  • Features
  • Integrations
  • Lead Management
  • Easy Integrations
  • Helpful