G2 Vendor Directory

Insightly CRM vs. Freshsales

A side-by-side comparison based on G2 review data.

MetricInsightly CRM

by Unbounce

Freshsales

by Freshworks

Overall rating4.24.5
Review count9451,244
Ease of use8.69.1
Ease of setup8.58.9
Quality of support8.39.0
Meets requirements8.58.9
NPS45.78833772.296173
Small Business73.2%67.7%
Mid-Market20.3%27.0%
Enterprise6.6%5.3%
Total page views1,0891,749
Total LLM citations12,67544,516

Insightly CRM

Insightly is the modern, affordable CRM that teams love. It’s easy to use, simple to customize, and scales with companies as they grow, solving common pain points that legacy CRMs can't. Insightly helps teams build and convert sales pipeline, increase productivity, and build lasting customer relationships. Centralize and manage all your customer, sales, and business data—leads, contacts, emails, events, quotes, projects, tasks, opportunities, and business reports—in one easy-to-use, flexible and secure CRM that scales with your business.

Pros

  • Ease of Use
  • Easy Customization
  • Customizability
  • Feature Richness
  • Integrations
  • Customer Support

Freshsales

Freshsales is an easy-to-use, AI-powered sales CRM software. Trusted by 65,000+ businesses worldwide, Freshsales CRM helps sales teams attract quality leads, engage in contextual conversations, grow sales pipeline, boost conversions, and power productivity. Freshsales CRM provides a 360-degree view of contacts and accounts to empower sales teams with context to sell better. Sellers can manage sales pipelines to visualize deal progress and define and track sales targets. Sales teams can effortlessly engage with prospects and customers with the built-in phone, email, and chat capabilities.

Pros

  • Ease of Use
  • Features
  • Helpful
  • Customer Support
  • Intuitive
  • User Interface