Insightly CRM vs. Freshsales
A side-by-side comparison based on G2 review data.
| Metric | Insightly CRM | Freshsales |
|---|---|---|
| Overall rating | 4.2 | 4.5 |
| Review count | 945 | 1,244 |
| Ease of use | 8.6 | 9.1 |
| Ease of setup | 8.5 | 8.9 |
| Quality of support | 8.3 | 9.0 |
| Meets requirements | 8.5 | 8.9 |
| NPS | 45.788337 | 72.296173 |
| Small Business | 73.2% | 67.7% |
| Mid-Market | 20.3% | 27.0% |
| Enterprise | 6.6% | 5.3% |
| Total page views | 1,089 | 1,749 |
| Total LLM citations | 12,675 | 44,516 |
Insightly CRM
Insightly is the modern, affordable CRM that teams love. It’s easy to use, simple to customize, and scales with companies as they grow, solving common pain points that legacy CRMs can't. Insightly helps teams build and convert sales pipeline, increase productivity, and build lasting customer relationships. Centralize and manage all your customer, sales, and business data—leads, contacts, emails, events, quotes, projects, tasks, opportunities, and business reports—in one easy-to-use, flexible and secure CRM that scales with your business.
- Ease of Use
- Easy Customization
- Customizability
- Feature Richness
- Integrations
- Customer Support
Freshsales
Freshsales is an easy-to-use, AI-powered sales CRM software. Trusted by 65,000+ businesses worldwide, Freshsales CRM helps sales teams attract quality leads, engage in contextual conversations, grow sales pipeline, boost conversions, and power productivity. Freshsales CRM provides a 360-degree view of contacts and accounts to empower sales teams with context to sell better. Sellers can manage sales pipelines to visualize deal progress and define and track sales targets. Sales teams can effortlessly engage with prospects and customers with the built-in phone, email, and chat capabilities.
- Ease of Use
- Features
- Helpful
- Customer Support
- Intuitive
- User Interface