G2 Vendor Directory

Infraon Infinity vs. ServiceNow IT Asset Management

A side-by-side comparison based on G2 review data.

MetricInfraon Infinity

by Infraon

ServiceNow IT Asset Management

by ServiceNow

Overall rating4.74.3
Review count19551
Ease of use9.58.5
Ease of setup9.08.1
Quality of support9.98.7
Meets requirements9.59.0
NPS84.21052651.201479
Small Business5.3%8.9%
Mid-Market94.7%24.4%
Enterprise0.0%66.7%
Total page views1962,814
Total LLM citations766,973

Infraon Infinity

Infraon Infinity is a powerful ITSM and AIOps Platform that supports Incident Management, Change Management, Problem Management, Request Management, SLA, Knowledge Base, Hardware Asset Management ( HAM ), IT Asset Management ( ITAM ), Software asset management ( SAM ), Network Management System ( NMS ), IT Infrastructure Management that helps you track, manage, and control all of your customer, employees and assets efficiently. Infraon Infinity is designed under ITIL V4 standards to help organizations to manage their IT Services and assets efficiently.

Pros

  • Centralization
  • Tracking
  • Ease of Use
  • Monitoring
  • All-in-One Solution
  • Comprehensive Coverage

ServiceNow IT Asset Management

Visibility into all your IT assets should not be as difficult as most find it to be. Spreadsheets and standalone tools are no match for the complexity of today’s IT asset landscape spanning software, hardware, cloud and AI services. ServiceNow ITAM is your solution for the complete asset lifecycle for all IT assets. Asset Managers can be overwhelmed with requests and monotonous activities. Automate tasks from procurement to end-of-life actions with help from ServiceNow AI Agents. Build reliable asset data, like contracts, costs and compliance while using the power of the CMDB.

Pros

  • Asset Management
  • Ease of Use
  • Integrations
  • Tracking
  • Features
  • Automation