Infraon Infinity
Reviews
Star rating
Rank in IT Asset Management
Pros and cons
Pros
- Centralization
- Tracking
- Ease of Use
- Monitoring
- All-in-One Solution
- Comprehensive Coverage
Cons
- Scheduling Issues
- Missing Features
- Delays
- Limited Customization
- Delay Issues
Traffic & LLM citations
Source: G2 review data
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 5.3% |
| Mid-Market | 94.7% |
| Enterprise | 0.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q3 | 2 | 4.3 |
| 2025 Q4 | 1 | 5.0 |
Satisfaction ratings
What reviewers say
Helpdesk Ticketing System
“A dedicated support representative has been assigned to our account for assistance as required.”
The tool is helpful for tracking issues, though a faster response time would improve the experience.
“Infraon Infinity is helpful because it centralizes IT operations, making ticketing and tracking easier. The main upside is faster resolution with better visibility”
Thumbs Up for InfraON ITSM!
“InfraON has been a fantastic addition to our toolkit! The ease of integration with our existing systems made the implementation process smooth and efficient. We’ve streamlined our IT service management processes and seen great results in both efficiency and user satisfaction. The”