G2 Vendor Directory

Infraon Infinity vs. LogMeIn Resolve

A side-by-side comparison based on G2 review data.

MetricInfraon Infinity

by Infraon

LogMeIn Resolve

by GoTo

Overall rating4.74.3
Review count19474
Ease of use9.59.1
Ease of setup9.09.0
Quality of support9.98.9
Meets requirements9.59.1
NPS84.21052655.201699
Small Business5.3%35.5%
Mid-Market94.7%43.1%
Enterprise0.0%21.4%
Total page views1961,211
Total LLM citations765,616

Infraon Infinity

Infraon Infinity is a powerful ITSM and AIOps Platform that supports Incident Management, Change Management, Problem Management, Request Management, SLA, Knowledge Base, Hardware Asset Management ( HAM ), IT Asset Management ( ITAM ), Software asset management ( SAM ), Network Management System ( NMS ), IT Infrastructure Management that helps you track, manage, and control all of your customer, employees and assets efficiently. Infraon Infinity is designed under ITIL V4 standards to help organizations to manage their IT Services and assets efficiently.

Pros

  • Centralization
  • Tracking
  • Ease of Use
  • Monitoring
  • All-in-One Solution
  • Comprehensive Coverage

LogMeIn Resolve

LogMeIn Resolve is a unified endpoint management (UEM) platform that helps IT teams and managed service providers (MSPs) centrally manage, secure, and support every device across their organization — from a single intelligent console, without the complexity of disconnected tools. Designed for IT professionals facing growing device diversity, escalating security demands, and relentless pressure to do more with less, Resolve combines proactive endpoint management with AI-driven automation to shift IT from constant firefighting to predictive, outcome-driven support.

Pros

  • Ease of Use
  • Remote Control
  • Remote Access
  • Remote Support
  • Customer Support
  • Features