Infraon Desk vs. LogMeIn Resolve
A side-by-side comparison based on G2 review data.
| Metric | Infraon Desk | LogMeIn Resolve |
|---|---|---|
| Overall rating | 4.6 | 4.3 |
| Review count | 27 | 474 |
| Ease of use | 9.2 | 9.1 |
| Ease of setup | 9.2 | 9.0 |
| Quality of support | 9.0 | 8.9 |
| Meets requirements | 9.0 | 9.1 |
| NPS | 85.185185 | 55.201699 |
| Small Business | 18.5% | 35.5% |
| Mid-Market | 51.9% | 43.1% |
| Enterprise | 29.6% | 21.4% |
| Total page views | 80 | 1,211 |
| Total LLM citations | 26 | 5,616 |
Infraon Desk
AI-driven Service Management system to automate business processes and service delivery through an ITIL based service Desk system, available in SaaS and on-premise. Certified on 13 ITIL v3 processes by PINK Elephant / PINK Verify.
LogMeIn Resolve
LogMeIn Resolve is a unified endpoint management (UEM) platform that helps IT teams and managed service providers (MSPs) centrally manage, secure, and support every device across their organization — from a single intelligent console, without the complexity of disconnected tools. Designed for IT professionals facing growing device diversity, escalating security demands, and relentless pressure to do more with less, Resolve combines proactive endpoint management with AI-driven automation to shift IT from constant firefighting to predictive, outcome-driven support.
- Ease of Use
- Remote Control
- Remote Access
- Remote Support
- Customer Support
- Features