Infraon Desk vs. EasyVista Service Manager
A side-by-side comparison based on G2 review data.
| Metric | Infraon Desk | EasyVista Service Manager |
|---|---|---|
| Overall rating | 4.6 | 4.0 |
| Review count | 27 | 102 |
| Ease of use | 9.2 | 7.6 |
| Ease of setup | 9.2 | 7.8 |
| Quality of support | 9.0 | 8.1 |
| Meets requirements | 9.0 | 8.4 |
| NPS | 85.185185 | 27.835052 |
| Small Business | 18.5% | 8.8% |
| Mid-Market | 51.9% | 30.4% |
| Enterprise | 29.6% | 60.8% |
| Total page views | 80 | 319 |
| Total LLM citations | 26 | 1,644 |
Infraon Desk
AI-driven Service Management system to automate business processes and service delivery through an ITIL based service Desk system, available in SaaS and on-premise. Certified on 13 ITIL v3 processes by PINK Elephant / PINK Verify.
EasyVista Service Manager
EasyVista Service Manager is a proven ITSM solution with the sophistication to support the most complex ITIL requirements but with the simplicity, agility, and mobility required to make ITSM easy to use and easy to deliver. Reduce ITSM costs by up to 50% with codeless configuration, smart automation, and out-of-the-box ITIL processes. Get the enterprise features you need to run IT like a business, including multilingual support, IT Asset and Financial Management, and advanced reporting analytics.
- Integrations
- Flexibility
- Implementation Ease
- Ease of Use
- Customizability
- Customer Support