Infor Customer Relationship Management (CRM) vs. Zoho CRM Plus
A side-by-side comparison based on G2 review data.
| Metric | Infor Customer Relationship Management (CRM) | Zoho CRM Plus |
|---|---|---|
| Overall rating | 3.3 | 4.4 |
| Review count | 82 | 132 |
| Ease of use | 7.1 | 8.7 |
| Ease of setup | 6.2 | 8.6 |
| Quality of support | 6.9 | 8.7 |
| Meets requirements | 7.2 | 8.9 |
| NPS | -11.842105 | 56.48855 |
| Small Business | 30.0% | 56.8% |
| Mid-Market | 53.8% | 36.8% |
| Enterprise | 16.3% | 6.4% |
| Total page views | 404 | 1,384 |
| Total LLM citations | 1,825 | 10,621 |
Infor Customer Relationship Management (CRM)
Your customer relationships are the driving force of your business. By offering a complete view of every customer touch point across your sales, marketing, customer service, and support teams, Infor CRM enables you to maximize the impact of every interaction—across the entire customer lifecycle—whether in the office or out in the field. The best part about Infor CRM is that it’s built for your business.
- Customer Management
- Ease of Use
- User-Friendly
- Easy Navigation
Zoho CRM Plus
Zoho CRM Plus is a unified customer experience platform that helps you bridge the gap between your sales, marketing, and customer service teams and deliver an exceptional customer experience. It combines sales automation, visitor tracking, intelligent chat bots, customer service, project management, email marketing, social media, customer surveys, built-in AI, and unified analytics—all on one platform.
- Ease of Use
- Efficiency
- Integrations
- Automation
- Integration
- Automation Features