G2 Vendor Directory

Infor Customer Relationship Management (CRM) vs. Zoho CRM

A side-by-side comparison based on G2 review data.

MetricInfor Customer Relationship Management (CRM)

by Infor

Zoho CRM

by Zoho

Overall rating3.34.1
Review count822,956
Ease of use7.18.5
Ease of setup6.28.3
Quality of support6.98.0
Meets requirements7.28.6
NPS-11.84210538.596491
Small Business30.0%61.6%
Mid-Market53.8%32.3%
Enterprise16.3%6.1%
Total page views4048,329
Total LLM citations1,825129,821

Infor Customer Relationship Management (CRM)

Your customer relationships are the driving force of your business. By offering a complete view of every customer touch point across your sales, marketing, customer service, and support teams, Infor CRM enables you to maximize the impact of every interaction—across the entire customer lifecycle—whether in the office or out in the field. The best part about Infor CRM is that it’s built for your business.

Pros

  • Customer Management
  • Ease of Use
  • User-Friendly
  • Easy Navigation

Zoho CRM

Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.

Pros

  • Ease of Use
  • Features
  • Integrations
  • Lead Management
  • Easy Integrations
  • Helpful