Infor Customer Relationship Management (CRM) vs. Ricochet360
A side-by-side comparison based on G2 review data.
| Metric | Infor Customer Relationship Management (CRM) | Ricochet360 |
|---|---|---|
| Overall rating | 3.3 | 4.4 |
| Review count | 82 | 23 |
| Ease of use | 7.1 | 9.3 |
| Ease of setup | 6.2 | 9.6 |
| Quality of support | 6.9 | 9.1 |
| Meets requirements | 7.2 | 8.8 |
| NPS | -11.842105 | 57.142857 |
| Small Business | 30.0% | 36.4% |
| Mid-Market | 53.8% | 59.1% |
| Enterprise | 16.3% | 4.5% |
| Total page views | 404 | 177 |
| Total LLM citations | 1,825 | 381 |
Infor Customer Relationship Management (CRM)
Your customer relationships are the driving force of your business. By offering a complete view of every customer touch point across your sales, marketing, customer service, and support teams, Infor CRM enables you to maximize the impact of every interaction—across the entire customer lifecycle—whether in the office or out in the field. The best part about Infor CRM is that it’s built for your business.
- Customer Management
- Ease of Use
- User-Friendly
- Easy Navigation
Ricochet360
Ricochet360 is the All-in-One Auto Dialer, CRM/Lead Management, and Marketing Automation Platform designed for both inbound & outbound agents looking for a competitive advantage by enabling them to call a new lead in one second, nurture and engage prospects throughout the entire sales process, and automate 95% of their daily workflows.
- Lead Management
- Easy Integration
- Ease of Use
- User-Friendly
- User Experience
- Easy Setup