G2 Vendor Directory

Infor Customer Relationship Management (CRM) vs. SAP Sales Cloud

A side-by-side comparison based on G2 review data.

MetricInfor Customer Relationship Management (CRM)

by Infor

SAP Sales Cloud

by SAP

Overall rating3.34.2
Review count821,003
Ease of use7.18.2
Ease of setup6.28.3
Quality of support6.98.5
Meets requirements7.28.7
NPS-11.84210544.170404
Small Business30.0%19.7%
Mid-Market53.8%35.7%
Enterprise16.3%44.6%
Total page views4041,779
Total LLM citations1,82517,749

Infor Customer Relationship Management (CRM)

Your customer relationships are the driving force of your business. By offering a complete view of every customer touch point across your sales, marketing, customer service, and support teams, Infor CRM enables you to maximize the impact of every interaction—across the entire customer lifecycle—whether in the office or out in the field. The best part about Infor CRM is that it’s built for your business.

Pros

  • Customer Management
  • Ease of Use
  • User-Friendly
  • Easy Navigation

SAP Sales Cloud

SAP Sales Cloud is a cutting-edge sales automation platform / CRM that helps organizations make intelligent selling simple, through connection, insight, and adaptability. Leveraging SAP Sales Cloud, organizations can connect and optimize sales processes. Connect data and sales processes: Unite data, processes, and people to deliver effective sales engagements that drive revenue and customer loyalty Leverage insight to accelerate sales: Guide sales actions through intelligent recommendations that remove guesswork and help sellers focus on the right business Adapt and capture new

Pros

  • Ease of Use
  • Integrations
  • Integration
  • Lead Management
  • Analytics
  • Reporting