G2 Vendor Directory

Infor Customer Relationship Management (CRM) vs. Oracle Siebel

A side-by-side comparison based on G2 review data.

MetricInfor Customer Relationship Management (CRM)

by Infor

Oracle Siebel

by Oracle

Overall rating3.33.5
Review count82468
Ease of use7.17.2
Ease of setup6.27.0
Quality of support6.97.6
Meets requirements7.28.0
NPS-11.8421050.239234
Small Business30.0%13.1%
Mid-Market53.8%25.2%
Enterprise16.3%61.7%
Total page views404521
Total LLM citations1,8251,731

Infor Customer Relationship Management (CRM)

Your customer relationships are the driving force of your business. By offering a complete view of every customer touch point across your sales, marketing, customer service, and support teams, Infor CRM enables you to maximize the impact of every interaction—across the entire customer lifecycle—whether in the office or out in the field. The best part about Infor CRM is that it’s built for your business.

Pros

  • Customer Management
  • Ease of Use
  • User-Friendly
  • Easy Navigation

Oracle Siebel

The world's most complete customer relationship management (CRM) solution, Oracle's Siebel CRM helps organizations differentiate their businesses to achieve maximum top-and bottom-line growth. Why Oracle? Siebel delivers a combination of transactional, analytical, and engagement features to manage all customer-facing operations. With solutions tailored to more than 20 industries, Siebel CRM delivers comprehensive on premise and on demand CRM solutions that are tailored industry solutions with ole-based customer intelligence and pre-built integration.

Pros

  • Ease of Use
  • Easy Setup
  • Integration
  • Feature Richness
  • Customer Support
  • Easy Customization