G2 Vendor Directory

Infor Customer Relationship Management (CRM) vs. NetSuite

A side-by-side comparison based on G2 review data.

MetricInfor Customer Relationship Management (CRM)

by Infor

NetSuite

by Oracle

Overall rating3.34.1
Review count825,103
Ease of use7.17.9
Ease of setup6.27.0
Quality of support6.97.5
Meets requirements7.28.4
NPS-11.84210537.335759
Small Business30.0%31.5%
Mid-Market53.8%58.0%
Enterprise16.3%10.6%
Total page views40414,335
Total LLM citations1,8259,223

Infor Customer Relationship Management (CRM)

Your customer relationships are the driving force of your business. By offering a complete view of every customer touch point across your sales, marketing, customer service, and support teams, Infor CRM enables you to maximize the impact of every interaction—across the entire customer lifecycle—whether in the office or out in the field. The best part about Infor CRM is that it’s built for your business.

Pros

  • Customer Management
  • Ease of Use
  • User-Friendly
  • Easy Navigation

NetSuite

NetSuite is the #1 AI cloud ERP, helping organizations streamline operations, improve visibility, and accelerate growth. For more than 28 years, NetSuite has enabled businesses of all sizes—from startups and high-growth companies to global enterprises—to run their entire business on a single, integrated platform. Today, more than 44,000 organizations across a wide range of industries use NetSuite to run their business in over 220 countries and territories.

Pros

  • Ease of Use
  • Customizability
  • Functionality
  • Customization Options
  • Customization
  • Reporting