G2 Vendor Directory

Infor Customer Relationship Management (CRM) vs. folk

A side-by-side comparison based on G2 review data.

MetricInfor Customer Relationship Management (CRM)

by Infor

folk

by folk

Overall rating3.34.5
Review count82344
Ease of use7.19.1
Ease of setup6.29.1
Quality of support6.99.2
Meets requirements7.28.6
NPS-11.84210566.180758
Small Business30.0%97.1%
Mid-Market53.8%2.6%
Enterprise16.3%0.3%
Total page views4041,432
Total LLM citations1,82515,151

Infor Customer Relationship Management (CRM)

Your customer relationships are the driving force of your business. By offering a complete view of every customer touch point across your sales, marketing, customer service, and support teams, Infor CRM enables you to maximize the impact of every interaction—across the entire customer lifecycle—whether in the office or out in the field. The best part about Infor CRM is that it’s built for your business.

Pros

  • Customer Management
  • Ease of Use
  • User-Friendly
  • Easy Navigation

folk

folk is the AI CRM for your entire sales motion. folk helps teams capture prospects, engage leads across channels, give everyone a shared view of every relationship, and surface the next actions that help close deals—all in one platform built for teams and their agents. - Prospect, enrich, and qualify the contacts worth your time - Interact with your leads on the channels they already use and keep conversations personal at scale - Keep all your team conversations in one place so you can simplify high-touch sales - Surface what to prioritize and the next actions your team should be taking

Pros

  • Ease of Use
  • Simple
  • Contact Management
  • Integrations
  • Intuitive
  • Customer Support