Infor Customer Relationship Management (CRM) vs. folk
A side-by-side comparison based on G2 review data.
| Metric | Infor Customer Relationship Management (CRM) | folk |
|---|---|---|
| Overall rating | 3.3 | 4.5 |
| Review count | 82 | 344 |
| Ease of use | 7.1 | 9.1 |
| Ease of setup | 6.2 | 9.1 |
| Quality of support | 6.9 | 9.2 |
| Meets requirements | 7.2 | 8.6 |
| NPS | -11.842105 | 66.180758 |
| Small Business | 30.0% | 97.1% |
| Mid-Market | 53.8% | 2.6% |
| Enterprise | 16.3% | 0.3% |
| Total page views | 404 | 1,432 |
| Total LLM citations | 1,825 | 15,151 |
Infor Customer Relationship Management (CRM)
Your customer relationships are the driving force of your business. By offering a complete view of every customer touch point across your sales, marketing, customer service, and support teams, Infor CRM enables you to maximize the impact of every interaction—across the entire customer lifecycle—whether in the office or out in the field. The best part about Infor CRM is that it’s built for your business.
- Customer Management
- Ease of Use
- User-Friendly
- Easy Navigation
folk
folk is the AI CRM for your entire sales motion. folk helps teams capture prospects, engage leads across channels, give everyone a shared view of every relationship, and surface the next actions that help close deals—all in one platform built for teams and their agents. - Prospect, enrich, and qualify the contacts worth your time - Interact with your leads on the channels they already use and keep conversations personal at scale - Keep all your team conversations in one place so you can simplify high-touch sales - Surface what to prioritize and the next actions your team should be taking
- Ease of Use
- Simple
- Contact Management
- Integrations
- Intuitive
- Customer Support