G2 Vendor Directory

Infor Customer Relationship Management (CRM) vs. EngageBay

A side-by-side comparison based on G2 review data.

MetricInfor Customer Relationship Management (CRM)

by Infor

EngageBay

by EngageBay Inc

Overall rating3.34.6
Review count82792
Ease of use7.19.2
Ease of setup6.29.2
Quality of support6.99.5
Meets requirements7.29.4
NPS-11.84210588.431877
Small Business30.0%69.4%
Mid-Market53.8%29.0%
Enterprise16.3%1.7%
Total page views4044,682
Total LLM citations1,8252,348

Infor Customer Relationship Management (CRM)

Your customer relationships are the driving force of your business. By offering a complete view of every customer touch point across your sales, marketing, customer service, and support teams, Infor CRM enables you to maximize the impact of every interaction—across the entire customer lifecycle—whether in the office or out in the field. The best part about Infor CRM is that it’s built for your business.

Pros

  • Customer Management
  • Ease of Use
  • User-Friendly
  • Easy Navigation

EngageBay

EngageBay is an all-in-one customer engagement platform designed for small and mid-sized businesses that want to manage marketing, sales, and support from a unified system. Positioned as a cost-conscious alternative to platforms like HubSpot and ActiveCampaign, it focuses on delivering essential CRM and automation capabilities without the overhead typically associated with enterprise software. The platform combines contact and deal management, marketing automation, email marketing, landing pages, forms, live chat, and help desk functionality within a single interface.

Pros

  • Ease of Use
  • Automation
  • Customer Support
  • Features
  • Automations
  • Automation Features