Infor Customer Relationship Management (CRM) vs. Dynamics 365 Sales
A side-by-side comparison based on G2 review data.
| Metric | Infor Customer Relationship Management (CRM) | Dynamics 365 Sales |
|---|---|---|
| Overall rating | 3.3 | 3.8 |
| Review count | 82 | 1,624 |
| Ease of use | 7.1 | 7.8 |
| Ease of setup | 6.2 | 7.6 |
| Quality of support | 6.9 | 7.9 |
| Meets requirements | 7.2 | 8.3 |
| NPS | -11.842105 | 12.354949 |
| Small Business | 30.0% | 30.6% |
| Mid-Market | 53.8% | 39.9% |
| Enterprise | 16.3% | 29.5% |
| Total page views | 404 | 1,670 |
| Total LLM citations | 1,825 | 39,093 |
Infor Customer Relationship Management (CRM)
Your customer relationships are the driving force of your business. By offering a complete view of every customer touch point across your sales, marketing, customer service, and support teams, Infor CRM enables you to maximize the impact of every interaction—across the entire customer lifecycle—whether in the office or out in the field. The best part about Infor CRM is that it’s built for your business.
- Customer Management
- Ease of Use
- User-Friendly
- Easy Navigation
Dynamics 365 Sales
Microsoft Dynamics CRM is our customer relationship management (CRM) business solution that drives sales productivity and marketing effectiveness through social insights, business intelligence, and campaign management in the cloud, on-premises, or with a hybrid combination. Customer relationship management (CRM) can help reduce costs and increase profitability by organizing and automating business processes that nurture customer satisfaction and loyalty in the sales, marketing, and customer service fields.
- Ease of Use
- Integrations
- Lead Management
- Helpful
- Customization
- Automation