G2 Vendor Directory

Infor Customer Relationship Management (CRM) vs. Creatio AI CRM

A side-by-side comparison based on G2 review data.

MetricInfor Customer Relationship Management (CRM)

by Infor

Creatio AI CRM

by Creatio

Overall rating3.34.6
Review count82383
Ease of use7.19.1
Ease of setup6.28.5
Quality of support6.99.2
Meets requirements7.29.2
NPS-11.84210580.177515
Small Business30.0%42.3%
Mid-Market53.8%43.7%
Enterprise16.3%14.0%
Total page views4042,028
Total LLM citations1,8250

Infor Customer Relationship Management (CRM)

Your customer relationships are the driving force of your business. By offering a complete view of every customer touch point across your sales, marketing, customer service, and support teams, Infor CRM enables you to maximize the impact of every interaction—across the entire customer lifecycle—whether in the office or out in the field. The best part about Infor CRM is that it’s built for your business.

Pros

  • Customer Management
  • Ease of Use
  • User-Friendly
  • Easy Navigation

Creatio AI CRM

Creatio is an AI CRM and workflow platform where people and AI agents work together -with no limits on users, agents, or scale. Creatio helps midsize and large organizations run customer workflows in the AI era. This innovative platform enables organizations to create and manage workflows effortlessly, allowing users to focus on their core business activities while automating routine tasks. With millions of workflows operating daily, Creatio supports a diverse clientele across 100 countries, emphasizing a commitment to genuine care for its clients and partners.

Pros

  • Ease of Use
  • Efficiency
  • Customizability
  • Customization
  • Features
  • Customization Options