G2 Vendor Directory

Infor Customer Relationship Management (CRM) vs. Capsule CRM

A side-by-side comparison based on G2 review data.

MetricInfor Customer Relationship Management (CRM)

by Infor

Capsule CRM

by Capsule

Overall rating3.34.7
Review count82528
Ease of use7.19.5
Ease of setup6.29.4
Quality of support6.99.5
Meets requirements7.29.1
NPS-11.84210584.512428
Small Business30.0%93.1%
Mid-Market53.8%6.6%
Enterprise16.3%0.4%
Total page views4041,773
Total LLM citations1,82518,728

Infor Customer Relationship Management (CRM)

Your customer relationships are the driving force of your business. By offering a complete view of every customer touch point across your sales, marketing, customer service, and support teams, Infor CRM enables you to maximize the impact of every interaction—across the entire customer lifecycle—whether in the office or out in the field. The best part about Infor CRM is that it’s built for your business.

Pros

  • Customer Management
  • Ease of Use
  • User-Friendly
  • Easy Navigation

Capsule CRM

Capsule CRM is a customer relationship management (CRM) software solution that helps small and medium-sized businesses win more business, keep more clients, and deliver consistently great work. It gives sales, marketing, and service teams one organized place to see every contact, conversation, and deal - so nothing falls through the cracks, and no one's digging through scattered spreadsheets or half-updated tools just to find out where things stand.

Pros

  • Ease of Use
  • Customer Support
  • User-Friendly
  • Simplicity
  • Task Management
  • Easy Setup