G2 Vendor Directory

Infor Customer Relationship Management (CRM) vs. Bigin by Zoho CRM

A side-by-side comparison based on G2 review data.

MetricInfor Customer Relationship Management (CRM)

by Infor

Bigin by Zoho CRM

by Zoho

Overall rating3.34.6
Review count82877
Ease of use7.19.2
Ease of setup6.28.9
Quality of support6.98.7
Meets requirements7.28.8
NPS-11.84210574.112257
Small Business30.0%90.9%
Mid-Market53.8%8.1%
Enterprise16.3%1.0%
Total page views4043,314
Total LLM citations1,82521,375

Infor Customer Relationship Management (CRM)

Your customer relationships are the driving force of your business. By offering a complete view of every customer touch point across your sales, marketing, customer service, and support teams, Infor CRM enables you to maximize the impact of every interaction—across the entire customer lifecycle—whether in the office or out in the field. The best part about Infor CRM is that it’s built for your business.

Pros

  • Customer Management
  • Ease of Use
  • User-Friendly
  • Easy Navigation

Bigin by Zoho CRM

Bigin by Zoho CRM is a simplified, AI-ready customer relationship management (CRM) software designed specifically for small businesses, startups, and customer-facing teams. Trusted by 50,000+ businesses across 150+ countries, Bigin helps small businesses unify all customer-facing operations — marketing, sales, onboarding, delivery, and support and helps manage customer relationships effectively.

Pros

  • Ease of Use
  • Simple
  • Intuitive
  • Simplicity
  • Features
  • Affordable