G2 Vendor Directory

Infinity Call Tracking vs. Shape Software

A side-by-side comparison based on G2 review data.

MetricInfinity Call Tracking

by Infinity Tracking

Shape Software

by Shape Software

Overall rating4.64.5
Review count16865
Ease of use8.89.4
Ease of setup8.68.1
Quality of support9.59.3
Meets requirements9.09.1
NPS78.34394977.966102
Small Business27.1%60.9%
Mid-Market44.6%35.9%
Enterprise28.3%3.1%
Total page views479333
Total LLM citations1,5401,678

Infinity Call Tracking

Infinity is the Call Analytics Platform that helps you turn customer conversations into measurable revenue growth by improving demand quality and conversion performance. Most marketing decisions are made using incomplete or low-value signals, because calls and the outcomes behind them aren't captured or used effectively. Infinity fixes that by connecting every customer conversation to the campaign, channel and journey that generated it, then using AI to turn first-party conversation data into signals marketers can act on.

Pros

  • Customer Support
  • Call Tracking
  • Reporting
  • Helpful
  • Easy Integrations
  • Ease of Use

Shape Software

Shape is purpose-built sales and marketing automation software that comes with pre-built features that can be configured for any business. The easy-to-use interface empowers your teams and consolidates all aspects of your business in one AI platform. Shape Software provides a collaborative space for your teams to stay aligned and efficient in everything they do, whether it's streamlining your sales pipeline, engaging more prospects with marketing sequences and digital ads, nurturing customer relationships, communicating seamlessly, or tracking projects.

Pros

  • Email Marketing
  • Lead Management
  • Features
  • Feature Rich
  • Email Campaigns
  • Landing Pages