G2 Vendor Directory

Infinity Call Tracking vs. RingEX

A side-by-side comparison based on G2 review data.

MetricInfinity Call Tracking

by Infinity Tracking

RingEX

by RingCentral

Overall rating4.64.2
Review count1681,516
Ease of use8.88.8
Ease of setup8.68.5
Quality of support9.58.3
Meets requirements9.09.0
NPS78.34394948.351648
Small Business27.1%57.9%
Mid-Market44.6%35.1%
Enterprise28.3%7.0%
Total page views4796,988
Total LLM citations1,54016,099

Infinity Call Tracking

Infinity is the Call Analytics Platform that helps you turn customer conversations into measurable revenue growth by improving demand quality and conversion performance. Most marketing decisions are made using incomplete or low-value signals, because calls and the outcomes behind them aren't captured or used effectively. Infinity fixes that by connecting every customer conversation to the campaign, channel and journey that generated it, then using AI to turn first-party conversation data into signals marketers can act on.

Pros

  • Customer Support
  • Call Tracking
  • Reporting
  • Helpful
  • Easy Integrations
  • Ease of Use

RingEX

WHAT IS RINGEX? RingEX is the all-in-one business communications platform that connects teams, customers, and conversations across voice, video, messaging, SMS, and AI agents all powered by AI. Designed for organizations that value productivity, customer satisfaction, and simplicity, RingEX brings together everything your business needs to collaborate and engage effectively from anywhere. ADVANCED AI WITH AIR, AVA, AND ACE RingEX transforms every interaction into a strategic advantage through three specialized AI agents.

Pros

  • Ease of Use
  • Customer Support
  • Helpful
  • Reliability
  • Phone Calls
  • Features