G2 Vendor Directory

Infinity Call Tracking vs. CallView 360

A side-by-side comparison based on G2 review data.

MetricInfinity Call Tracking

by Infinity Tracking

CallView 360

by Dial 800

Overall rating4.64.7
Review count16811
Ease of use8.89.6
Ease of setup8.69.3
Quality of support9.59.1
Meets requirements9.09.5
NPS78.34394990
Small Business27.1%45.5%
Mid-Market44.6%45.5%
Enterprise28.3%9.1%
Total page views47919
Total LLM citations1,54025

Infinity Call Tracking

Infinity is the Call Analytics Platform that helps you turn customer conversations into measurable revenue growth by improving demand quality and conversion performance. Most marketing decisions are made using incomplete or low-value signals, because calls and the outcomes behind them aren't captured or used effectively. Infinity fixes that by connecting every customer conversation to the campaign, channel and journey that generated it, then using AI to turn first-party conversation data into signals marketers can act on.

Pros

  • Customer Support
  • Call Tracking
  • Reporting
  • Helpful
  • Easy Integrations
  • Ease of Use

CallView 360

Dial800 is the go-to resource for thousands of businesses every year with over 25 years of experience providing essential call tracking, analytics, and cloud-based communication software. With Dial800, every call goes further through bold analytics and meaningful insights. CallView360® gives you complete tracking for calls and texts, providing hundreds of data points for every customer interaction.

Pros