G2 Vendor Directory

CallView 360

by Dial 800

11

Reviews

4.7

Star rating

#26

Rank in Inbound Call Tracking

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for CallView 360.

      Page views and citations · CallView 360

      Source: G2 review data

      Key stats

      —

      90

      Small Business

      1

      Adoption by company size

      SegmentShare of reviews
      Small Business45.5%
      Mid-Market45.5%
      Enterprise9.1%

      Quarterly history

      QuarterReviewsStar rating

      Satisfaction ratings

      Ease of Use9.6
      Ease of Setup9.3
      Quality of Support9.1
      Meets Requirements9.5

      What reviewers say

      Marketing campaigns drive calls

      4.5

      “I am also able to better understand callers’ behavior by using the information that is analyzed by the AI, which enables me to adjust my marketing plans and thus achieve improved outcomes. I think it captures a lot of information, and I am aware of how each call progresses”

      Infrastructure Manager

      Great Experience

      4.5

      “what I like the best about CallView 360 is, that it provides comprehensive call analytics, offering real time, insights and detailed reports. It's user friendly, interface makes it easy to track and analyze call data, enhancing decision making and performance. The integration cap”

      Matchmove Artist

      Call Tracking Clarity

      4.5

      “With CallView 360' I've been able to make my customer calls something which is easy to understand. I find that the rings are crystal clear and their analytics feels like I am pinpointing precisely up to where calls are dropping or converting.”

      HR Intern