G2 Vendor Directory

Infinity Call Tracking vs. CallTrax Plus

A side-by-side comparison based on G2 review data.

MetricInfinity Call Tracking

by Infinity Tracking

CallTrax Plus

by That Company

Overall rating4.64.4
Review count16813
Ease of use8.88.1
Ease of setup8.66.4
Quality of support9.59.0
Meets requirements9.08.7
NPS78.34394953.846154
Small Business27.1%38.5%
Mid-Market44.6%46.2%
Enterprise28.3%15.4%
Total page views4799
Total LLM citations1,5404

Infinity Call Tracking

Infinity is the Call Analytics Platform that helps you turn customer conversations into measurable revenue growth by improving demand quality and conversion performance. Most marketing decisions are made using incomplete or low-value signals, because calls and the outcomes behind them aren't captured or used effectively. Infinity fixes that by connecting every customer conversation to the campaign, channel and journey that generated it, then using AI to turn first-party conversation data into signals marketers can act on.

Pros

  • Customer Support
  • Call Tracking
  • Reporting
  • Helpful
  • Easy Integrations
  • Ease of Use

CallTrax Plus

CallTrax Plus' ad tracking service is an ad tracking tool that helps you track marketing by accurately collecting data about phone responses to your various efforts.

Pros