G2 Vendor Directory

CallTrax Plus

by That Company

13

Reviews

4.4

Star rating

#29

Rank in Inbound Call Tracking

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for CallTrax Plus.

      Page views and citations · CallTrax Plus

      Source: G2 review data

      Key stats

      —

      54

      Mid-Market

      1

      Adoption by company size

      SegmentShare of reviews
      Small Business38.5%
      Mid-Market46.2%
      Enterprise15.4%

      Quarterly history

      QuarterReviewsStar rating

      Satisfaction ratings

      Ease of Use8.1
      Ease of Setup6.4
      Quality of Support9.0
      Meets Requirements8.7

      What reviewers say

      Helps to monitor calls and easy to use.

      4.0

      “It helps to track the calls, easy to identify the behaviour of the customer. Its is very useful to maintain the quality of the service provided by representative as they are continuously being tracked and quality of calls is also good.”

      Cloud and M365 architect

      CallTrax plus is the great addition to spend on the right advertising platform

      4.0

      “CallTrax plus is the best tool to track your advertisement leads and gives you a fair amount of knowledge on which advertisement performs at the top by its innovative algorithm. This algorithm makes CallTrax plus the best in the market.”

      Application Engineer

      Maximizing Call Efficiency and ROl with CallTrax Plus

      5.0

      “Providing detailed caller information, such as call recordings and transcripts, to improve customer service and sales performance.”

      User