G2 Vendor Directory

IBM Process Mining vs. Decisions

A side-by-side comparison based on G2 review data.

MetricIBM Process Mining

by IBM

Decisions

by Decisions

Overall rating4.74.6
Review count15746
Ease of use9.68.2
Ease of setup8.48.6
Quality of support9.79.6
Meets requirements9.79.2
NPS84.61538571.111111
Small Business39.7%19.6%
Mid-Market39.7%47.8%
Enterprise20.5%32.6%
Total page views174572
Total LLM citations2,1461,913

IBM Process Mining

IBM Process Mining is an AI-powered solution that helps businesses of all sizes unlock value by improving visibility, efficiency, and compliance in business processes. It transforms your data into actionable insights, empowering decision-makers to optimize workflows, reduce inefficiencies, and drive strategic outcomes. IBM Process Mining creates a digital twin of your processes by analyzing data from multiple systems. This gives you a clear, real-time picture of how your processes function, helping you identify inefficiencies and bottlenecks.

Pros

  • Efficiency
  • Ease of Use
  • Training Resources
  • Easy Integrations
  • Ease of Implementation
  • Workflow Automation

Decisions

Decisions is an AI-powered process orchestration and automation platform used by enterprises to coordinate AI agents, systems, and people across complex, rules-driven processes—especially where governance, visibility, and accountability are critical. The platform combines visual workflow automation, an enterprise rules engine, AI orchestration, system integrations, forms, and dashboards into a unified control layer. Teams use Decisions to model decision logic, orchestrate work across systems, and govern AI behavior without siloing logic in code, agents, or disconnected tools.

Pros

  • Ease of Use
  • Customization
  • No-coding
  • Low-Code Technology
  • Scalability
  • Integration