IBM Process Mining vs. Decisions
A side-by-side comparison based on G2 review data.
| Metric | IBM Process Mining | Decisions |
|---|---|---|
| Overall rating | 4.7 | 4.6 |
| Review count | 157 | 46 |
| Ease of use | 9.6 | 8.2 |
| Ease of setup | 8.4 | 8.6 |
| Quality of support | 9.7 | 9.6 |
| Meets requirements | 9.7 | 9.2 |
| NPS | 84.615385 | 71.111111 |
| Small Business | 39.7% | 19.6% |
| Mid-Market | 39.7% | 47.8% |
| Enterprise | 20.5% | 32.6% |
| Total page views | 174 | 572 |
| Total LLM citations | 2,146 | 1,913 |
IBM Process Mining
IBM Process Mining is an AI-powered solution that helps businesses of all sizes unlock value by improving visibility, efficiency, and compliance in business processes. It transforms your data into actionable insights, empowering decision-makers to optimize workflows, reduce inefficiencies, and drive strategic outcomes. IBM Process Mining creates a digital twin of your processes by analyzing data from multiple systems. This gives you a clear, real-time picture of how your processes function, helping you identify inefficiencies and bottlenecks.
- Efficiency
- Ease of Use
- Training Resources
- Easy Integrations
- Ease of Implementation
- Workflow Automation
Decisions
Decisions is an AI-powered process orchestration and automation platform used by enterprises to coordinate AI agents, systems, and people across complex, rules-driven processes—especially where governance, visibility, and accountability are critical. The platform combines visual workflow automation, an enterprise rules engine, AI orchestration, system integrations, forms, and dashboards into a unified control layer. Teams use Decisions to model decision logic, orchestrate work across systems, and govern AI behavior without siloing logic in code, agents, or disconnected tools.
- Ease of Use
- Customization
- No-coding
- Low-Code Technology
- Scalability
- Integration