IBM Process Mining
157
Reviews
4.7
Star rating
#4
Rank in Process Mining
Pros and cons
Pros
- Efficiency
- Ease of Use
- Training Resources
- Easy Integrations
- Ease of Implementation
- Workflow Automation
Cons
- Lacking Features
- AI Limitations
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
—
85
Small Business
1
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 39.7% |
| Mid-Market | 39.7% |
| Enterprise | 20.5% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 1 | 5.0 |
| 2025 Q3 | 1 | 5.0 |
| 2025 Q4 | 1 | 4.5 |
Satisfaction ratings
Ease of Use9.6
Ease of Setup8.4
Quality of Support9.7
Meets Requirements9.7
What reviewers say
Fast and Simple
4.0
“The most important thing is the efficiency with which i can get the insights. This serves as best alternative to in demand high priced analytical tools.”
Market Research & Data expert
4.0
“With the help of algorithms if will gives a valuable data for better understanding.”
It helps us alot in making data driven decisions
5.0
“The best part of the IBM process mining is the UI and the experience where we could make better data driven decisions and improve our business workflows.”