G2 Vendor Directory

Decisions

by Decisions

46

Reviews

4.6

Star rating

#10

Rank in Decision Management Platforms

Pros and cons

Pros

  • Ease of Use
  • Customization
  • No-coding
  • Low-Code Technology
  • Scalability
  • Integration

Cons

  • Slow Performance
  • Learning Difficulty
  • Document Management
  • Data Migration
  • Poor Visualizations
  • Complexity

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Decisions.

Page views and citations · Decisions

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

1

Nintex

3 switched
2

Salesforce Platform

1 switched
3

Microsoft SharePoint

1 switched
4

Appian

1 switched

Losing to

Based on reviewers of other products who said they switched from Decisions.

1

Taktile

1 switched
2

XpertRule

1 switched

Key stats

—

71

Mid-Market

6

Adoption by company size

SegmentShare of reviews
Small Business19.6%
Mid-Market47.8%
Enterprise32.6%

Quarterly history

QuarterReviewsStar rating
2024 Q414.5
2025 Q214.5
2025 Q325.0
2026 Q123.8
2026 Q354.6

Satisfaction ratings

Ease of Use8.2
Ease of Setup8.6
Quality of Support9.6
Meets Requirements9.2

What reviewers say

Great software

4.5

“Customizable, flexible. Also knowledgeable and helpful support.”

Software developer

Responsive, Customer-Oriented Support for Decisions Automation

5.0

“The technical support is responsive and genuinely customer-oriented.”

Senior Software & Automation Consultant

Freedom and Flexibility, with Continuous Improvements

5.0

“I like the freedom and flexibility that Decisions offers, as well as the fact that the tool is constantly improving.”

Automation Solutions Engineer