G2 Vendor Directory

IBM Maximo IT vs. Wavity Help and Service Desk

A side-by-side comparison based on G2 review data.

MetricIBM Maximo IT

by IBM

Wavity Help and Service Desk

by Wavity

Overall rating4.24.9
Review count1837
Ease of use8.59.9
Ease of setup8.19.9
Quality of support8.79.9
Meets requirements9.09.9
NPS52.94117697.222222
Small Business33.3%16.7%
Mid-Market44.4%72.2%
Enterprise22.2%11.1%
Total page views208195
Total LLM citations1,741204

IBM Maximo IT

IBM Maximo IT enables unified IT Service and Asset Management. Dramatically improve Key Performance Indicators (KPIs) in service delivery, asset utilization, and rate of change in support of an efficient, high velocity business. The velocity of change often determines whether a business can maintain business competitive advantage and thrive. IT/OT Convergence Connected physical enterprise assets (IoT) are now part of the end-to-end IT systems.

Pros

    Wavity Help and Service Desk

    Wavity’s Modern, Easy to Use, Maintain and Operate Help and Service Desk Solution can be used by Organizations of all sizes – whether you are a small organization using spreadsheets and ad-hoc homegrown solutions or solutions from the big guys. It is particularly well suited for Business Process Outsourcing (BPO) organizations since it offers the ability to offer the unique functionality needed by each customer and is cost effective. This is made possible by our Zero Code Application Designer and wBots – our RPA (Robotic Powered Automation) tools.

    Pros

    • Customizability
    • Ease of Use
    • Intuitive
    • Automation
    • Customization
    • Automated Responses