IBM Maximo IT vs. Ivanti ITSM
A side-by-side comparison based on G2 review data.
| Metric | IBM Maximo IT | Ivanti ITSM |
|---|---|---|
| Overall rating | 4.2 | 4.0 |
| Review count | 18 | 324 |
| Ease of use | 8.5 | 8.1 |
| Ease of setup | 8.1 | 7.4 |
| Quality of support | 8.7 | 8.1 |
| Meets requirements | 9.0 | 8.6 |
| NPS | 52.941176 | 30.744337 |
| Small Business | 33.3% | 14.7% |
| Mid-Market | 44.4% | 33.2% |
| Enterprise | 22.2% | 52.0% |
| Total page views | 208 | 1,039 |
| Total LLM citations | 1,741 | 153 |
IBM Maximo IT
IBM Maximo IT enables unified IT Service and Asset Management. Dramatically improve Key Performance Indicators (KPIs) in service delivery, asset utilization, and rate of change in support of an efficient, high velocity business. The velocity of change often determines whether a business can maintain business competitive advantage and thrive. IT/OT Convergence Connected physical enterprise assets (IoT) are now part of the end-to-end IT systems.
Ivanti ITSM
Ivanti Neurons for ITSM delivers modern, AI‑powered service management that transforms how organizations operate. By combining intelligent automation, predictive insights, and unified IT and security workflows, it accelerates resolutions, enhances productivity, and reduces operational risk. With capabilities that span discovery, incident and request management, automated task orchestration, and real‑time performance measurement, Ivanti Neurons for ITSM helps teams streamline processes, improve user experiences, and achieve meaningful IT and business outcomes, from lowering costs and expanding
- Customization
- Integrations
- Customizability
- Flexibility
- Reporting
- Setup Ease