G2 Vendor Directory

IBM Maximo IT vs. Ivanti ITSM

A side-by-side comparison based on G2 review data.

MetricIBM Maximo IT

by IBM

Ivanti ITSM

by Ivanti

Overall rating4.24.0
Review count18324
Ease of use8.58.1
Ease of setup8.17.4
Quality of support8.78.1
Meets requirements9.08.6
NPS52.94117630.744337
Small Business33.3%14.7%
Mid-Market44.4%33.2%
Enterprise22.2%52.0%
Total page views2081,039
Total LLM citations1,741153

IBM Maximo IT

IBM Maximo IT enables unified IT Service and Asset Management. Dramatically improve Key Performance Indicators (KPIs) in service delivery, asset utilization, and rate of change in support of an efficient, high velocity business. The velocity of change often determines whether a business can maintain business competitive advantage and thrive. IT/OT Convergence Connected physical enterprise assets (IoT) are now part of the end-to-end IT systems.

Pros

    Ivanti ITSM

    Ivanti Neurons for ITSM delivers modern, AI‑powered service management that transforms how organizations operate. By combining intelligent automation, predictive insights, and unified IT and security workflows, it accelerates resolutions, enhances productivity, and reduces operational risk. With capabilities that span discovery, incident and request management, automated task orchestration, and real‑time performance measurement, Ivanti Neurons for ITSM helps teams streamline processes, improve user experiences, and achieve meaningful IT and business outcomes, from lowering costs and expanding

    Pros

    • Customization
    • Integrations
    • Customizability
    • Flexibility
    • Reporting
    • Setup Ease