G2 Vendor Directory

IBM Maximo IT vs. HaloITSM

A side-by-side comparison based on G2 review data.

MetricIBM Maximo IT

by IBM

HaloITSM

by Halo Service Solutions

Overall rating4.24.8
Review count1822
Ease of use8.59.8
Ease of setup8.19.2
Quality of support8.79.6
Meets requirements9.09.5
NPS52.94117695.238095
Small Business33.3%5.0%
Mid-Market44.4%55.0%
Enterprise22.2%40.0%
Total page views208569
Total LLM citations1,7417,809

IBM Maximo IT

IBM Maximo IT enables unified IT Service and Asset Management. Dramatically improve Key Performance Indicators (KPIs) in service delivery, asset utilization, and rate of change in support of an efficient, high velocity business. The velocity of change often determines whether a business can maintain business competitive advantage and thrive. IT/OT Convergence Connected physical enterprise assets (IoT) are now part of the end-to-end IT systems.

Pros

    HaloITSM

    Halo is a low-code enterprise service management platform designed to streamline and automate cross-functional processes across IT, HR, Finance, Facilities and other business functions. Built on ITIL-aligned service management foundations and extended across the whole business, halo is used by more than 5000 organisations in over 100 countries. The platform provides incident, problem and change management, asset and configuration management via a built-in CMDB, and service request handling within a single centralisied platform.

    Pros

    • Ticket Management
    • Simple
    • Easy Setup
    • Efficiency
    • Setup Ease
    • Ease of Use