G2 Vendor Directory

HubSpot Sales Hub vs. Zoho CRM

A side-by-side comparison based on G2 review data.

MetricHubSpot Sales Hub

by HubSpot

Zoho CRM

by Zoho

Overall rating4.44.1
Review count14,3732,956
Ease of use8.98.5
Ease of setup8.68.3
Quality of support8.88.0
Meets requirements8.88.6
NPS61.14589438.596491
Small Business60.7%61.6%
Mid-Market35.4%32.3%
Enterprise4.0%6.1%
Total page views17,3298,329
Total LLM citations220,951129,821

HubSpot Sales Hub

Sales Hub combines sales engagement tools, AI-powered productivity features, and workflow automation into a unified platform designed to help growing teams close deals faster. Core Value Proposition: Sales Hub addresses common sales challenges: inefficient manual processes that slow deal velocity, fragmented customer information creating incomplete context, and complex software requiring extensive training and ongoing administration. Built on the HubSpot Smart CRM, Sales Hub connects customer data and sales tools in a single unified system.

Pros

  • Ease of Use
  • Features
  • Helpful
  • Lead Management
  • Intuitive
  • Integrations

Zoho CRM

Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.

Pros

  • Ease of Use
  • Features
  • Integrations
  • Lead Management
  • Easy Integrations
  • Helpful