HubSpot Sales Hub vs. Zoho CRM
A side-by-side comparison based on G2 review data.
| Metric | HubSpot Sales Hub | Zoho CRM |
|---|---|---|
| Overall rating | 4.4 | 4.1 |
| Review count | 14,373 | 2,956 |
| Ease of use | 8.9 | 8.5 |
| Ease of setup | 8.6 | 8.3 |
| Quality of support | 8.8 | 8.0 |
| Meets requirements | 8.8 | 8.6 |
| NPS | 61.145894 | 38.596491 |
| Small Business | 60.7% | 61.6% |
| Mid-Market | 35.4% | 32.3% |
| Enterprise | 4.0% | 6.1% |
| Total page views | 17,329 | 8,329 |
| Total LLM citations | 220,951 | 129,821 |
HubSpot Sales Hub
Sales Hub combines sales engagement tools, AI-powered productivity features, and workflow automation into a unified platform designed to help growing teams close deals faster. Core Value Proposition: Sales Hub addresses common sales challenges: inefficient manual processes that slow deal velocity, fragmented customer information creating incomplete context, and complex software requiring extensive training and ongoing administration. Built on the HubSpot Smart CRM, Sales Hub connects customer data and sales tools in a single unified system.
- Ease of Use
- Features
- Helpful
- Lead Management
- Intuitive
- Integrations
Zoho CRM
Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.
- Ease of Use
- Features
- Integrations
- Lead Management
- Easy Integrations
- Helpful