G2 Vendor Directory

HubSpot Sales Hub vs. Freshsales

A side-by-side comparison based on G2 review data.

MetricHubSpot Sales Hub

by HubSpot

Freshsales

by Freshworks

Overall rating4.44.5
Review count14,3731,244
Ease of use8.99.1
Ease of setup8.68.9
Quality of support8.89.0
Meets requirements8.88.9
NPS61.14589472.296173
Small Business60.7%67.7%
Mid-Market35.4%27.0%
Enterprise4.0%5.3%
Total page views17,3291,749
Total LLM citations220,95144,516

HubSpot Sales Hub

Sales Hub combines sales engagement tools, AI-powered productivity features, and workflow automation into a unified platform designed to help growing teams close deals faster. Core Value Proposition: Sales Hub addresses common sales challenges: inefficient manual processes that slow deal velocity, fragmented customer information creating incomplete context, and complex software requiring extensive training and ongoing administration. Built on the HubSpot Smart CRM, Sales Hub connects customer data and sales tools in a single unified system.

Pros

  • Ease of Use
  • Features
  • Helpful
  • Lead Management
  • Intuitive
  • Integrations

Freshsales

Freshsales is an easy-to-use, AI-powered sales CRM software. Trusted by 65,000+ businesses worldwide, Freshsales CRM helps sales teams attract quality leads, engage in contextual conversations, grow sales pipeline, boost conversions, and power productivity. Freshsales CRM provides a 360-degree view of contacts and accounts to empower sales teams with context to sell better. Sellers can manage sales pipelines to visualize deal progress and define and track sales targets. Sales teams can effortlessly engage with prospects and customers with the built-in phone, email, and chat capabilities.

Pros

  • Ease of Use
  • Features
  • Helpful
  • Customer Support
  • Intuitive
  • User Interface