G2 Vendor Directory

Hotjar by Contentsquare vs. Microsoft Clarity

A side-by-side comparison based on G2 review data.

MetricHotjar by Contentsquare

by Contentsquare

Microsoft Clarity

by Microsoft

Overall rating4.34.5
Review count34555
Ease of use9.19.3
Ease of setup9.19.6
Quality of support8.88.2
Meets requirements8.89.0
NPS55.12048272.727273
Small Business52.5%64.8%
Mid-Market37.9%25.9%
Enterprise9.6%9.3%
Total page views1,3471,058
Total LLM citations5,0357,453

Hotjar by Contentsquare

Hotjar by Contentsquare is the experience platform for teams who want to build better digital journeys, faster. With trusted data, context-aware AI, and built-in testing, it helps you optimize every part of the customer (or agent) journey. You can now understand, prioritize, and act faster to create experiences people love.

Pros

  • Ease of Use
  • Features
  • Heatmaps
  • Helpful
  • Session Replay
  • Session Recordings

Microsoft Clarity

Clarity is a free, easy-to-use tool that captures how real people actually use your site. Setup is easy, and you'll start getting data in minutes. With advanced heatmaps, session recordings, and powerful user insights you will be able to get a deep understanding of user behavior on your website or mobile app. Experience a game-changing addition of Copilot in Microsoft Clarity. This cutting-edge artificial intelligence feature generates key session takeaways in natural language, saving you time and boosting productivity.

Pros

  • Recording
  • Session Recordings
  • Insights
  • Ease of Use
  • User Behavior Tracking
  • Usability