HotelFriend vs. roommaster
A side-by-side comparison based on G2 review data.
| Metric | HotelFriend | roommaster |
|---|---|---|
| Overall rating | 4.7 | 4.8 |
| Review count | 10 | 14 |
| Ease of use | 10.0 | 9.5 |
| Ease of setup | 9.4 | 9.6 |
| Quality of support | 9.8 | 9.9 |
| Meets requirements | 9.6 | 9.4 |
| NPS | 80 | 84.615385 |
| Small Business | 22.2% | 64.3% |
| Mid-Market | 77.8% | 35.7% |
| Enterprise | 0.0% | 0.0% |
| Total page views | 509 | 755 |
| Total LLM citations | 367 | 798 |
HotelFriend
HotelFriend is a hotel management software (PMS) for hospitality businesses that unites property management, direct booking, channel manager, automated payments, event management, and guest experience tools in an all-in-one platform. It centralizes all essential tools in one platform, allowing hoteliers to manage reservations, front desk tasks, housekeeping, communication, payments, guest services, and restaurant operations efficiently — without switching between multiple systems.
roommaster
roommaster is a modern, all-in-one hotel management platform built to simplify, connect, and elevate every part of hospitality operations. Designed for hotels, motels, resorts, and bed & breakfasts, it unifies property management, marketing, revenue, and guest experience into one seamless ecosystem. Whether managing a single property or multiple locations, roommaster empowers hoteliers to deliver exceptional service, maximize revenue, and stay ahead in today’s fast-moving, tech-driven hospitality market.