HotelFriend vs. HotelRunner
A side-by-side comparison based on G2 review data.
| Metric | HotelFriend | HotelRunner |
|---|---|---|
| Overall rating | 4.7 | 4.6 |
| Review count | 10 | 15 |
| Ease of use | 10.0 | 9.1 |
| Ease of setup | 9.4 | 9.4 |
| Quality of support | 9.8 | 9.4 |
| Meets requirements | 9.6 | 9.4 |
| NPS | 80 | 73.333333 |
| Small Business | 22.2% | 60.0% |
| Mid-Market | 77.8% | 26.7% |
| Enterprise | 0.0% | 13.3% |
| Total page views | 509 | 259 |
| Total LLM citations | 367 | 881 |
HotelFriend
HotelFriend is a hotel management software (PMS) for hospitality businesses that unites property management, direct booking, channel manager, automated payments, event management, and guest experience tools in an all-in-one platform. It centralizes all essential tools in one platform, allowing hoteliers to manage reservations, front desk tasks, housekeeping, communication, payments, guest services, and restaurant operations efficiently — without switching between multiple systems.
HotelRunner
HotelRunner is a freemium, cloud-based online sales, digital marketing and channel management platform that assists hotels and travel agencies tailor, streamline, and improve their online outreach. HotelRunner helps hotels and travel agencies transition from off to online through state-of-the-art technology. It helps to create innovative sales channels, improve international brand recognition, reach more customers, and boost profits