G2 Vendor Directory

HotelRunner

by HotelRunner

15

Reviews

4.6

Star rating

#6

Rank in Hotel Management

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for HotelRunner.

      Page views and citations · HotelRunner

      Source: G2 review data

      Losing to

      Based on reviewers of other products who said they switched from HotelRunner.

      1

      Hostaway

      1 switched

      Key stats

      —

      73

      Small Business

      2

      Adoption by company size

      SegmentShare of reviews
      Small Business60.0%
      Mid-Market26.7%
      Enterprise13.3%

      Quarterly history

      QuarterReviewsStar rating
      2025 Q315.0

      Satisfaction ratings

      Ease of Use9.1
      Ease of Setup9.4
      Quality of Support9.4
      Meets Requirements9.4

      What reviewers say

      Best app to Manage Hotel Operations

      5.0

      “It is integrated with all online agency channels, prices and help your hotel to connect with customers smoothly.”

      Senior Credit Analyst

      Property Management

      5.0

      “Closing the gap between the industry and end user and the customer service is top notch”

      Mechanical Design Engineer

      Best for hotel owner

      5.0

      “Hotel runner is best for hotel wner because of expanding their hotel growth.”

      cashier