G2 Vendor Directory

Hopscotch Product Tours vs. Skilljar by Gainsight

A side-by-side comparison based on G2 review data.

MetricHopscotch Product Tours

by Hopscotch

Skilljar by Gainsight

by Gainsight Inc.

Overall rating4.94.6
Review count26410
Ease of use9.99.0
Ease of setup9.98.9
Quality of support9.89.5
Meets requirements9.88.9
NPS9274.680307
Small Business38.5%15.1%
Mid-Market57.7%65.6%
Enterprise3.8%19.3%
Total page views2,648639
Total LLM citations3984,305

Hopscotch Product Tours

Hopscotch Product Tours is a no-code platform designed to help SaaS companies create interactive product tours and in-app messages, enhancing user onboarding and engagement. By guiding users through key features and workflows, Hopscotch aims to increase trial-to-paid conversions and reduce churn rates. Key Features and Functionality: - Interactive Product Tours: Develop step-by-step guides that allow users to interact with your application, facilitating a hands-on learning experience.

Pros

  • Ease of Use
  • Onboarding
  • Intuitive
  • Interactive Learning
  • Customization
  • Course Creation

Skilljar by Gainsight

Skilljar by Gainsight is a purpose-built Customer Education platform and the external LMS within Gainsight’s Customer OS. Backed by Gainsight’s leadership in Customer Success, Skilljar helps companies turn education into a strategic driver of adoption, retention, and growth. Skilljar enables revenue teams to deliver branded, personalized learning experiences that support customers from onboarding through ongoing product enablement.

Pros

  • Ease of Use
  • Customer Support
  • Comprehensive Features
  • Intuitive
  • Helpful
  • Integrations