Hopscotch Product Tours
Reviews
Star rating
Rank in Customer Education
Pros and cons
Pros
- Ease of Use
- Onboarding
- Intuitive
- Interactive Learning
- Customization
- Course Creation
Cons
- Inadequate Analytics
- Limited Customization
- Limited Features
- Integration Issues
- Slow Performance
- Missing Features
Traffic & LLM citations
Source: G2 review data
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 38.5% |
| Mid-Market | 57.7% |
| Enterprise | 3.8% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q1 | 2 | 5.0 |
| 2025 Q3 | 2 | 5.0 |
| 2025 Q4 | 17 | 4.9 |
| 2026 Q2 | 1 | — |
| 2026 Q3 | 1 | 4.5 |
Satisfaction ratings
What reviewers say
Easy No-Code Onboarding Flows That Guide Users In-App
“This has been a very good product so far. The onboarding flows are easy to set up with no code, and they guide users smoothly inside the app.”
A Game-Changer for Onboarding Our Floor Teams on New Software
“The speed and clarity it brings to employee training. In manufacturing, downtime is the enemy, and that includes the time it takes for our teams to get up to speed on new or updated software. Hopscotch allows us to create intuitive, step-by-step guides directly on the interface. ”
Made onboarding much smoother — highly recommend Hopscotch
“I love how easy Hopscotch is to use: the no-code builder lets us roll out interactive tours in just hours, and the branding/customization options make it look polished and part of our product instead of feeling like an add-on.”