G2 Vendor Directory

Hiya Connect Branded Call vs. JustCall

A side-by-side comparison based on G2 review data.

MetricHiya Connect Branded Call

by Hiya

JustCall

by Saas Labs

Overall rating4.64.3
Review count1482,395
Ease of use9.59.0
Ease of setup9.48.9
Quality of support9.48.6
Meets requirements9.08.8
NPS77.5510251.754757
Small Business39.0%61.3%
Mid-Market47.9%31.7%
Enterprise13.0%7.0%
Total page views3,0056,012
Total LLM citations26,03228,488

Hiya Connect Branded Call

Your customers and prospects are ignoring your legitimate business calls because they see an unknown number - and they don't know it's you. Hiya Connect Branded Call allows companies to display their business name on outbound calls made to over 500M+ mobile phones worldwide. The growth of spam, scam and fraud calls has eroded trust on the voice channel. 87% of consumers won't answer a call when they see an unknown number on their screen. This inability to effectively reach customers via phone is eroding customer satisfaction and retention - and ultimately your bottom line.

Pros

  • Ease of Use
  • Helpful
  • Easy Setup
  • Customer Support
  • Reliability
  • Sales Improvement

JustCall

JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp together in one place. It helps customer-facing teams work more efficiently, respond faster, and connect better with prospects and customers. 6,000+ businesses worldwide use JustCall to: - Manage all customer conversations from a single platform - Automate routine tasks and workflows - Get real-time AI insights to improve conversations - Ensure 24/7 coverage with inbound AI Voice Agents (outbound support coming soon) Key features: - Calling: Global phone numbers, inbound/outbound

Pros

  • Ease of Use
  • Features
  • Helpful
  • Call Management
  • Calling Features
  • Integrations