G2 Vendor Directory

Hiya Connect Branded Call vs. RingEX

A side-by-side comparison based on G2 review data.

MetricHiya Connect Branded Call

by Hiya

RingEX

by RingCentral

Overall rating4.64.2
Review count1481,516
Ease of use9.58.8
Ease of setup9.48.5
Quality of support9.48.3
Meets requirements9.09.0
NPS77.5510248.351648
Small Business39.0%57.9%
Mid-Market47.9%35.1%
Enterprise13.0%7.0%
Total page views3,0056,988
Total LLM citations26,03216,099

Hiya Connect Branded Call

Your customers and prospects are ignoring your legitimate business calls because they see an unknown number - and they don't know it's you. Hiya Connect Branded Call allows companies to display their business name on outbound calls made to over 500M+ mobile phones worldwide. The growth of spam, scam and fraud calls has eroded trust on the voice channel. 87% of consumers won't answer a call when they see an unknown number on their screen. This inability to effectively reach customers via phone is eroding customer satisfaction and retention - and ultimately your bottom line.

Pros

  • Ease of Use
  • Helpful
  • Easy Setup
  • Customer Support
  • Reliability
  • Sales Improvement

RingEX

WHAT IS RINGEX? RingEX is the all-in-one business communications platform that connects teams, customers, and conversations across voice, video, messaging, SMS, and AI agents all powered by AI. Designed for organizations that value productivity, customer satisfaction, and simplicity, RingEX brings together everything your business needs to collaborate and engage effectively from anywhere. ADVANCED AI WITH AIR, AVA, AND ACE RingEX transforms every interaction into a strategic advantage through three specialized AI agents.

Pros

  • Ease of Use
  • Customer Support
  • Helpful
  • Reliability
  • Phone Calls
  • Features