G2 Vendor Directory

Hiya Connect Branded Call vs. GoTo Connect

A side-by-side comparison based on G2 review data.

MetricHiya Connect Branded Call

by Hiya

GoTo Connect

by GoTo

Overall rating4.64.4
Review count1481,422
Ease of use9.59.1
Ease of setup9.48.9
Quality of support9.49.0
Meets requirements9.09.2
NPS77.5510265.425913
Small Business39.0%70.8%
Mid-Market47.9%24.6%
Enterprise13.0%4.6%
Total page views3,0052,301
Total LLM citations26,03212,252

Hiya Connect Branded Call

Your customers and prospects are ignoring your legitimate business calls because they see an unknown number - and they don't know it's you. Hiya Connect Branded Call allows companies to display their business name on outbound calls made to over 500M+ mobile phones worldwide. The growth of spam, scam and fraud calls has eroded trust on the voice channel. 87% of consumers won't answer a call when they see an unknown number on their screen. This inability to effectively reach customers via phone is eroding customer satisfaction and retention - and ultimately your bottom line.

Pros

  • Ease of Use
  • Helpful
  • Easy Setup
  • Customer Support
  • Reliability
  • Sales Improvement

GoTo Connect

GoTo Connect is the ultimate business communications solution for small, midsize, and multi-location organizations, delivering powerful cloud-based voice, video, and messaging—plus advanced features—all in one seamless platform. Our award-winning, all-in-one system is simple to deploy, manage, and scale, empowering teams to connect right away. With AI-driven tools like AI Receptionist, robust cloud infrastructure, and deep integrations, GoTo Connect streamlines communication, boosts productivity, and drives seamless collaboration.

Pros

  • Ease of Use
  • Customer Support
  • Reliability
  • Easy Setup
  • Features
  • User Interface