Hippo vs. Smartsupp
A side-by-side comparison based on G2 review data.
| Metric | Hippo | Smartsupp |
|---|---|---|
| Overall rating | 3.8 | 4.7 |
| Review count | 20 | 1,081 |
| Ease of use | 9.2 | 9.3 |
| Ease of setup | 9.1 | 9.3 |
| Quality of support | 8.5 | 9.0 |
| Meets requirements | 8.7 | 9.1 |
| NPS | 20 | 78.942014 |
| Small Business | 30.0% | 96.2% |
| Mid-Market | 60.0% | 3.2% |
| Enterprise | 10.0% | 0.7% |
| Total page views | 130 | 5,101 |
| Total LLM citations | 250 | 4,923 |
Hippo
Hippo is a SaaS platform for all your customer engagement and marketing needs. It is used by 2000+ businesses across the globe. Hippo is a complete suite for engaging with your customers. You can provide them conversational support with help of chatbots, live chats, calls and automate marketing efforts to provide a personalized customer experience with omnichannel campaigns including emails, WhatsApp, SMS and push notifications.
- Ease of Use
- User-Friendly Interface
- User Interface
- Features
- Customer Support
- Helpful
Smartsupp
Smartsupp helps businesses grow online sales with advanced AI Shopping Assistants, live chat, multichannel solution and automated workflows. We offer everything you need to grow your online sales: an easy-to-use platform powered with AI, chatbots with various skills and templates, live chat... and much much more you can use to engage your visitors at the right time and convert them into loyal customers in no time. Smartsupp is one of the leading and most trusted chat and chatbot solutions in the world, currently helping over 100,000 webshops and websites.
- Ease of Use
- Easy Setup
- Helpful
- Features
- Intuitive
- Simple