Hippo vs. Five9 Intelligent Cloud Contact Center Platform
A side-by-side comparison based on G2 review data.
| Metric | Hippo | Five9 Intelligent Cloud Contact Center Platform |
|---|---|---|
| Overall rating | 3.8 | 4.1 |
| Review count | 20 | 625 |
| Ease of use | 9.2 | 8.7 |
| Ease of setup | 9.1 | 8.3 |
| Quality of support | 8.5 | 8.5 |
| Meets requirements | 8.7 | 8.6 |
| NPS | 20 | 41.225166 |
| Small Business | 30.0% | 23.8% |
| Mid-Market | 60.0% | 56.5% |
| Enterprise | 10.0% | 19.7% |
| Total page views | 130 | 2,335 |
| Total LLM citations | 250 | 18,550 |
Hippo
Hippo is a SaaS platform for all your customer engagement and marketing needs. It is used by 2000+ businesses across the globe. Hippo is a complete suite for engaging with your customers. You can provide them conversational support with help of chatbots, live chats, calls and automate marketing efforts to provide a personalized customer experience with omnichannel campaigns including emails, WhatsApp, SMS and push notifications.
- Ease of Use
- User-Friendly Interface
- User Interface
- Features
- Customer Support
- Helpful
Five9 Intelligent Cloud Contact Center Platform
Founded in 2001 and headquartered in San Ramon, California, Five9 has evolved into a global CX leader with over 2,500 customers worldwide. As a pioneer in cloud contact center technology, Five9 serves organizations across industries looking to transform customer experiences through intelligent, personalized interactions. With over 1,400 partners globally and 2,700 employees, Five9 combines deep CX expertise with innovative technology to help brands deliver better business outcomes.
- Ease of Use
- Customer Support
- Helpful
- Features
- Efficiency
- Easy Setup