Highlight vs. UserTesting
A side-by-side comparison based on G2 review data.
| Metric | Highlight | UserTesting |
|---|---|---|
| Overall rating | 4.6 | 4.4 |
| Review count | 29 | 794 |
| Ease of use | 8.9 | 8.7 |
| Ease of setup | 9.1 | 8.8 |
| Quality of support | 9.6 | 9.1 |
| Meets requirements | 9.4 | 8.8 |
| NPS | 68.965517 | 64.130435 |
| Small Business | 44.8% | 21.2% |
| Mid-Market | 31.0% | 37.5% |
| Enterprise | 24.1% | 41.2% |
| Total page views | 278 | 2,435 |
| Total LLM citations | 841 | 25,139 |
Highlight
Highlight is the definitive product intelligence platform enabling brands to create products people love. Powered by a proprietary community, seamless logistics, expert research methodologies, and AI-driven analytics, Highlight’s platform is purpose-built for modern physical product teams and trusted by leading brands, top retailers, and emerging innovators alike.
- Ease of Use
- Customer Support
- Analysis Efficiency
- Research Efficiency
- Survey Management
- Implementation Ease
UserTesting
UserTesting is the leader in human insight. Our Human Insight Engine empowers teams to validate decisions, co-innovate at scale, and accelerate the path to their best products and experiences. By embedding real human feedback into every stage of development—from ideation to launch—organizations can eliminate guesswork, align stakeholders, and deliver experiences that truly meet evolving customer needs.
- Ease of Use
- Helpful
- Time-saving
- Customer Support
- Features
- Testing Process