G2 Vendor Directory

Highlight vs. Qualtrics Market Research

A side-by-side comparison based on G2 review data.

MetricHighlight

by Highlight

Qualtrics Market Research

by Qualtrics

Overall rating4.64.4
Review count293,020
Ease of use8.98.7
Ease of setup9.18.6
Quality of support9.68.9
Meets requirements9.49.1
NPS68.96551762.765957
Small Business44.8%22.0%
Mid-Market31.0%33.3%
Enterprise24.1%44.7%
Total page views2782,380
Total LLM citations8412,745

Highlight

Highlight is the definitive product intelligence platform enabling brands to create products people love. Powered by a proprietary community, seamless logistics, expert research methodologies, and AI-driven analytics, Highlight’s platform is purpose-built for modern physical product teams and trusted by leading brands, top retailers, and emerging innovators alike.

Pros

  • Ease of Use
  • Customer Support
  • Analysis Efficiency
  • Research Efficiency
  • Survey Management
  • Implementation Ease

Qualtrics Market Research

Decision-grade insights at business speed. The AI-native research platform where research becomes the thing every decision runs through — not the thing every decision waits for. Most organizations are making high-stakes decisions — product launches, market entry, pricing, campaigns — without the market intelligence to back them up. Not because teams lack expertise, but because the tools and timelines they're working with were built for a slower era, and business decisions can't wait. • Eight to twelve weeks from question to answer. • Five to seven disconnected vendors per study.

Pros

  • Ease of Use
  • Survey Creation
  • Features
  • Intuitive
  • Ease of Creation
  • User Interface