Higher Logic Thrive vs. Verint Community (formerly Telligent)
A side-by-side comparison based on G2 review data.
| Metric | Higher Logic Thrive | Verint Community (formerly Telligent) |
|---|---|---|
| Overall rating | 4.4 | 4.4 |
| Review count | 435 | 14 |
| Ease of use | 8.4 | 8.4 |
| Ease of setup | 8.1 | 8.4 |
| Quality of support | 9.1 | 8.4 |
| Meets requirements | 8.7 | 8.5 |
| NPS | 55.035129 | 50 |
| Small Business | 54.8% | 28.6% |
| Mid-Market | 39.6% | 28.6% |
| Enterprise | 5.5% | 42.9% |
| Total page views | 603 | 103 |
| Total LLM citations | 2,820 | 107 |
Higher Logic Thrive
Higher Logic Thrive is a comprehensive online community and marketing software solution suite designed to drive engagement. With nearly 20 years of experience, Higher Logic has established itself as a trusted partner, serving more than 3,000 customers and facilitating over 350,000 online communities globally. This platform supports more than 200 million users across 42 countries, making it a significant player in the realm of community engagement and marketing. The Higher Logic Thrive portfolio consists of three primary products.
- Customer Support
- User Interaction
- Helpful
- Features
- Customer Engagement
- Ease of Use
Verint Community (formerly Telligent)
Verint® Community™, formerly known as Telligent, is an innovative online community and self-service solution available in the cloud or on-premises designed to help elevate customer, partner, and employee engagement, build trust, improve customer service, and enhance digital marketing and social commerce. You can use Verint Community to reduce demand for support, elevate the voice of the customer, and enhance team productivity.
- Customer Support
- Features
- Ease of Use
- Knowledge Base
- Simple
- User Interaction