G2 Vendor Directory

Higher Logic Thrive vs. Verint Community (formerly Telligent)

A side-by-side comparison based on G2 review data.

MetricHigher Logic Thrive

by Higher Logic

Verint Community (formerly Telligent)

by Verint

Overall rating4.44.4
Review count43514
Ease of use8.48.4
Ease of setup8.18.4
Quality of support9.18.4
Meets requirements8.78.5
NPS55.03512950
Small Business54.8%28.6%
Mid-Market39.6%28.6%
Enterprise5.5%42.9%
Total page views603103
Total LLM citations2,820107

Higher Logic Thrive

Higher Logic Thrive is a comprehensive online community and marketing software solution suite designed to drive engagement. With nearly 20 years of experience, Higher Logic has established itself as a trusted partner, serving more than 3,000 customers and facilitating over 350,000 online communities globally. This platform supports more than 200 million users across 42 countries, making it a significant player in the realm of community engagement and marketing. The Higher Logic Thrive portfolio consists of three primary products.

Pros

  • Customer Support
  • User Interaction
  • Helpful
  • Features
  • Customer Engagement
  • Ease of Use

Verint Community (formerly Telligent)

Verint® Community™, formerly known as Telligent, is an innovative online community and self-service solution available in the cloud or on-premises designed to help elevate customer, partner, and employee engagement, build trust, improve customer service, and enhance digital marketing and social commerce. You can use Verint Community to reduce demand for support, elevate the voice of the customer, and enhance team productivity.

Pros

  • Customer Support
  • Features
  • Ease of Use
  • Knowledge Base
  • Simple
  • User Interaction