Help Scout for G Suite vs. folk
A side-by-side comparison based on G2 review data.
| Metric | Help Scout for G Suite | folk |
|---|---|---|
| Overall rating | 4.3 | 4.5 |
| Review count | 10 | 344 |
| Ease of use | 9.4 | 9.1 |
| Ease of setup | 9.0 | 9.1 |
| Quality of support | 7.9 | 9.2 |
| Meets requirements | 9.0 | 8.6 |
| NPS | 50 | 66.180758 |
| Small Business | 50.0% | 97.1% |
| Mid-Market | 50.0% | 2.6% |
| Enterprise | 0.0% | 0.3% |
| Total page views | 51 | 1,432 |
| Total LLM citations | 47 | 15,151 |
Help Scout for G Suite
Help Scout provides your team with a scalable help desk, while keeping the customer experience simple and personalized.
folk
folk is the AI CRM for your entire sales motion. folk helps teams capture prospects, engage leads across channels, give everyone a shared view of every relationship, and surface the next actions that help close deals—all in one platform built for teams and their agents. - Prospect, enrich, and qualify the contacts worth your time - Interact with your leads on the channels they already use and keep conversations personal at scale - Keep all your team conversations in one place so you can simplify high-touch sales - Surface what to prioritize and the next actions your team should be taking
- Ease of Use
- Simple
- Contact Management
- Integrations
- Intuitive
- Customer Support