G2 Vendor Directory

Heidi vs. NextGen Healthcare EHR

A side-by-side comparison based on G2 review data.

MetricHeidi

by Heidi AI (Heidi Health)

NextGen Healthcare EHR

by NextGen Healthcare

Overall rating4.93.7
Review count19175
Ease of use9.37.8
Ease of setup9.47.7
Quality of support9.27.7
Meets requirements9.58.3
NPS10012.426036
Small Business72.7%38.9%
Mid-Market9.1%45.7%
Enterprise18.2%15.4%
Total page views7251,231
Total LLM citations5,1097,852

Heidi

Heidi is building an AI Care Partner, with a mission to double the world’s healthcare capacity by supporting every stage of care delivery. In addition to its popular AI scribe, Heidi has introduced Evidence – giving clinicians access to trusted medical research to support clinical decisions at the point of care – and Comms, a calls function that enables healthcare teams to coordinate patient communications. Together, these capabilities support various aspects of the clinical workflow, enabling clinicians to focus on providing quality patient care.

Pros

    NextGen Healthcare EHR

    NextGen Healthcare provides ambulatory practices of all sizes award-winning solutions along with dedicated support and professional services. We align with your goals to achieve the success that results in healthier patients and happier providers. NextGen® Enterprise EHR offers your practice configurable clinical content, intuitive workflows, and an integrated patient experience platform that incorporates telehealth. With NextGen® Mobile, your providers’ smartphones become an extension of your EHR, which saves valuable time.

    Pros

    • Ease of Use
    • Helpful
    • Learning
    • Features
    • Navigation Ease
    • Customization