G2 Vendor Directory
19

Reviews

4.9

Star rating

#1

Rank in Medical Transcription

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for Heidi.

      Page views and citations · Heidi

      Source: G2 review data

      Losing to

      Based on reviewers of other products who said they switched from Heidi.

      Key stats

      —

      100

      Small Business

      3

      Adoption by company size

      SegmentShare of reviews
      Small Business72.7%
      Mid-Market9.1%
      Enterprise18.2%

      Quarterly history

      QuarterReviewsStar rating
      2026 Q3174.9

      Satisfaction ratings

      Ease of Use9.3
      Ease of Setup9.4
      Quality of Support9.2
      Meets Requirements9.5

      What reviewers say

      Adaptable, helpful and improving all the time

      5.0

      “The customisability of the templates, and the fact that the business is always working to improve.”

      Director

      Great detailed note-taking with easy setup.

      5.0

      “Amazing notes that require minimal editing once everything is setup. very good with dental terminology and medical terminology. My notes have become significantly more compliant and detailed without being too wordy.”

      User

      Heidi Saves Time with Clear, Structured Clinical Documentation

      5.0

      “What I like most about Heidi is how much time it saves me during and after consultations. It allows me to focus more fully on the patient rather than constantly taking notes. The clinical documentation is well structured, detailed and easy to review and edit, which significantly ”

      General practitioner